Last updated: November 11, 2026
This website is operated by The Fur Catch. Throughout the site, the terms “we”, “us”, and “our” refer to The Fur Catch. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree to these Terms of Service, you may not access or use the site.
1. Online store terms
By agreeing to these Terms of Service, you confirm that you are the age of majority in your province, territory, or state of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction when using the Service.
2. Products and accuracy
We make every effort to display our products, colours, and descriptions as accurately as possible. We do not warrant that product descriptions, images, pricing, or other content is complete, reliable, current, or error-free. If a product you purchased is not as described, your remedy is to contact us and, where applicable, use our Refund Policy.
We reserve the right to limit the quantities of any product or service we offer, and to discontinue any product at any time. We reserve the right to refuse any order you place with us.
3. Prices, billing, and accounts
Prices are shown and charged in Canadian dollars (CAD), unless otherwise stated at checkout. Taxes, shipping fees, and any applicable duties are described at checkout or in our Shipping Policy. You agree to provide current, complete, and accurate purchase and account information, including a valid payment method and shipping address.
4. Shipping
Delivery times depend on the item. Products that ship from our US warehouse typically arrive in 3–9 business days to the United States. Other items typically arrive in 7–14 business days to Canada and the United States, with tracking. Standard shipping is $6.99 CAD, and shipping is free on orders of $100 or more to Canada and the US. Delivery estimates are not guarantees. Additional terms are set out in our Shipping Policy.
5. Returns and refunds
Our 30-day return policy for unused items, and our policy of replacing damaged or defective items free of charge, are set out in our Refund Policy, which forms part of these Terms of Service.
6. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
7. Optional tools and third-party links
We may provide you with access to third-party tools or links to third-party websites. We do not monitor and have no control over these tools or sites, and we are not responsible for their content or privacy practices. Your use of them is at your own risk.
8. Prohibited uses
You may not use the site or Service for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations; to infringe our or others’ intellectual property; to harass, abuse, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect personal information of others without consent; or to interfere with the security or proper working of the Service.
9. Disclaimer of warranties; limitation of liability
The Service and all products delivered to you are provided “as is” and “as available,” without any warranties of any kind, express or implied, except as required by applicable consumer protection law. To the fullest extent permitted by law, The Fur Catch, our directors, officers, employees, affiliates, and suppliers will not be liable for any incidental, indirect, punitive, or consequential damages, or any loss of profits, data, or revenue, arising from your use of the Service or any product purchased from us. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so some of the above may not apply to you. Nothing in these terms limits any rights you have under applicable Canadian consumer protection laws that cannot be waived.
10. Indemnification
You agree to indemnify and hold harmless The Fur Catch and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
11. Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
12. Changes
We may update these Terms of Service at any time by posting the revised version on this page and updating the “Last updated” date. Your continued use of the site after changes are posted constitutes acceptance of those changes.
13. Contact
Questions about the Terms of Service should be sent to us at support@thefurcatch.com.
Contact us at support@thefurcatch.com.