Privacy Policy

Last updated: November 11, 2026

The Fur Catch (“we”, “us”, or “our”) operates this store and website in order to provide you with a shopping experience (the “Services”). The Fur Catch is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including payment card or account details, transaction details, form of payment, and payment confirmation, which are processed by our payment providers.
Account information, including your username, password, preferences, and settings, if you create an account.
Transaction information, including the items you view, add to your cart, purchase, return, or cancel, and your past transactions.
Communications with us, including information you include in a customer support inquiry.
Device and usage information, including your device, browser, or network connection, IP address, and how you interact with the Services, including through cookies and similar technologies.

Personal information sources

We may collect personal information directly from you, automatically through the Services (including cookies and similar technologies), from our service providers who process information on our behalf, and from our partners or other third parties.

How we use your personal information

Provide, tailor, and improve the Services, including to process payments, fulfill orders, arrange shipping, handle returns, maintain your account, remember your preferences, and improve the shopping experience.
Marketing and advertising, such as promotional emails or online advertising, including based on your activity on the Services. You may opt out of promotional emails at any time using the unsubscribe link in those emails. Under Canada’s Anti-Spam Legislation (CASL), we will only send commercial electronic messages with your consent, where required, and we will not use pre-checked consent boxes.
Security and fraud prevention, including to authenticate your account, detect or investigate fraudulent, illegal, or malicious activity, and secure the Services.
Communicating with you, including customer support and order-related messages.
Legal reasons, including to comply with applicable law, respond to valid legal process, and enforce our terms or policies.

How we disclose personal information

We may disclose personal information:

With Shopify, vendors, and other third parties who perform services on our behalf, such as payment processing, IT, analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners who provide advertising or marketing services, who will use your information in accordance with their own privacy notices. Depending on where you live, you may have a right to direct us not to share information about you for certain targeted advertising.
When you direct us to, request it, or otherwise consent, such as to ship products.
With our affiliates, or in connection with a business transaction such as a merger, or to comply with legal obligations and protect our rights and users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Your rights and choices

Depending on where you live, including in Canada under applicable privacy law, you may have the right to request access to, correction of, or deletion of personal information we hold about you, and in some cases to receive a copy of it. These rights are not absolute and may not apply in every circumstance. To exercise a right, email us at support@thefurcatch.com. We may need to verify your identity before we can process your request. We will not discriminate against you for exercising your rights.

You may opt out of promotional emails at any time using the unsubscribe option in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

If you have a complaint about how we process your personal information, please contact us. Depending on where you live, you may also be able to lodge a complaint with a data protection authority, including the Office of the Privacy Commissioner of Canada.

International transfers

We may transfer, store, and process your personal information outside the country you live in, including in the United States, where Shopify and some of our service providers and warehouses operate.

Children’s data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, contact us to request that it be deleted.

Security and retention

No security measures are perfect, and we cannot guarantee perfect security. How long we retain your personal information depends on whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website, update the “Last updated” date, and provide notice as required by applicable law.